Terms of Service

Last Updated: September 2026

Welcome to JYUHK. This website is operated by JYUHONG LIMITED. Throughout the site, the terms “we,” “us,” and “our” refer to JYUHONG LIMITED and JYUHK.

By visiting our website and/or purchasing products from us, you agree to be bound by these Terms of Service. Please read these terms carefully before accessing or using our website.

1. Company Information

Company Name: JYUHONG LIMITED
Brand Name: JYUHK
Website: jyuhonghk.com
Email: support@jyuhk.com

Company Address:
RM U7, 12/F, VALIANT IND CTR
NOS. 2-12 AU PUI WAN ST
FO TAN, HONG KONG

2. Use of Our Website

By using this website, you agree to use it only for lawful purposes and in accordance with these Terms of Service.

You must not:

Use our website for fraudulent or unlawful activities;
Provide false or misleading information;
Attempt to gain unauthorized access to our website, servers, systems, or customer accounts;
Introduce viruses, malware, or other harmful code;
Interfere with the security or normal operation of our website;
Copy, reproduce, distribute, or commercially exploit our website content without authorization.

We reserve the right to restrict or terminate access to our website where we reasonably believe these Terms have been violated.

3. Products and Product Information

We make reasonable efforts to display product descriptions, specifications, photographs, colors, sizes, and other information as accurately as possible.

However, actual product colors or appearance may vary slightly due to lighting, photography, manufacturing variations, and your device's display settings.

We reserve the right to correct errors, inaccuracies, or omissions and to update product information without prior notice.

Product availability is not guaranteed and may change at any time.

4. Prices

Product prices are displayed on our website in the currency indicated.

We reserve the right to change prices at any time. Price changes will not normally affect orders that have already been accepted.

Shipping charges, taxes, duties, and other applicable fees may be added where appropriate and will be displayed or communicated during the ordering process where applicable.

5. Orders

Submitting an order through our website constitutes an offer to purchase the selected products.

After placing an order, you may receive an email confirming that we have received your order.

We reserve the right to refuse, limit, or cancel an order where reasonably necessary, including where:

A product is unavailable;
Product or pricing information contains an obvious error;
Payment cannot be authorized or verified;
We reasonably suspect fraudulent or unauthorized activity;
Shipping to the destination is unavailable;
The order violates applicable laws or these Terms.

If we cancel an order after receiving payment, we will arrange an appropriate refund.

6. Payments

All payments are subject to authorization and verification by the relevant payment provider, card issuer, or financial institution.

You agree to provide accurate and complete billing and payment information when placing an order.

Available payment methods are displayed during checkout.

For additional information, please review our Payment Policy.

7. Shipping and Delivery

Orders are shipped according to the shipping options available for the customer's destination.

Estimated delivery times are provided for reference and are not guaranteed unless expressly stated otherwise.

International deliveries may be affected by customs procedures, transportation disruptions, weather, public holidays, carrier delays, or other circumstances beyond our reasonable control.

Customers are responsible for providing accurate and complete shipping information.

For further details, please review our Shipping Policy.

8. Returns, Exchanges and Refunds

Eligible returns, exchanges, and refunds are handled according to our Returns & Exchanges Policy.

Customers should contact us before returning any product.

Products returned without prior authorization or that do not meet our return requirements may not qualify for a refund or exchange.

Nothing in these Terms limits any consumer rights that cannot lawfully be excluded.

9. Order Cancellations

If you wish to cancel an order, please contact us at support@jyuhk.com as soon as possible.

We will make reasonable efforts to accommodate cancellation requests before an order has been processed or shipped.

Once an order has entered fulfillment or has been shipped, cancellation may no longer be possible, and our standard return procedures may apply.

10. Customs, Duties and Taxes

International orders may be subject to customs duties, import taxes, or other government charges imposed by the destination country or region.

Unless otherwise expressly stated during checkout, these charges are the responsibility of the customer.

JYUHK is not responsible for delays caused by customs clearance procedures outside our reasonable control.

11. Intellectual Property

Unless otherwise stated, content owned by JYUHONG LIMITED on this website, including the JYUHK name and branding, text, graphics, website design, photographs, videos, and other original materials, is protected by applicable intellectual property laws.

You may not copy, reproduce, modify, distribute, publish, sell, license, or commercially exploit our protected content without prior written authorization.

Third-party trademarks and intellectual property appearing on the website remain the property of their respective owners.

12. Third-Party Services and Links

Our website may use or contain links to third-party services, including payment processors, shipping providers, analytics services, and other websites.

Third-party services operate independently and may be governed by their own terms and privacy policies.

We are not responsible for third-party websites or services to the extent permitted by applicable law.

13. Personal Information

Your submission and use of personal information through our website is governed by our Privacy Policy.

By using our website, you acknowledge that certain personal information may be processed as necessary to provide our services, fulfill orders, process payments, arrange delivery, provide customer support, and comply with applicable legal obligations.

14. Prohibited Activities

You may not use our website or services:

For unlawful or fraudulent purposes;
To violate applicable laws or regulations;
To infringe intellectual property rights;
To submit false or misleading information;
To transmit malicious software or harmful code;
To collect personal information about others without authorization;
To interfere with the security or operation of our website;
To engage in payment fraud, chargeback fraud, or other abusive activity.

15. Disclaimer

We make reasonable efforts to maintain accurate and reliable website information.

However, to the extent permitted by applicable law, we do not guarantee that the website will always be uninterrupted, error-free, secure, or available at all times.

Temporary interruptions may occur due to maintenance, technical issues, updates, or circumstances outside our reasonable control.

16. Limitation of Liability

To the maximum extent permitted by applicable law, JYUHONG LIMITED shall not be liable for indirect, incidental, special, or consequential losses arising from the use of our website, services, or products where such liability may lawfully be limited.

Nothing in these Terms excludes or limits any liability that cannot legally be excluded or limited.

17. Force Majeure

We will not be responsible for delays or failures caused by circumstances beyond our reasonable control.

Such circumstances may include natural disasters, extreme weather, war, civil disturbances, epidemics, government restrictions, customs delays, transportation interruptions, carrier disruptions, telecommunications failures, labor disputes, or other comparable events.

18. Changes to These Terms

We reserve the right to update or modify these Terms of Service from time to time.

Any updated version will be published on this page with a revised “Last Updated” date.

Your continued use of our website following an update constitutes acceptance of the revised Terms to the extent permitted by applicable law.

19. Severability

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, the remaining provisions will continue to remain in effect to the fullest extent permitted by law.

20. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of the Hong Kong Special Administrative Region.

Any disputes arising from or relating to these Terms shall be subject to the jurisdiction of the courts of Hong Kong, subject to any mandatory consumer protections or jurisdictional rights provided by applicable law.

21. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

JYUHONG LIMITED
Brand: JYUHK
Email: support@jyuhk.com
Website: jyuhonghk.com

Company Address:
RM U7, 12/F, VALIANT IND CTR
NOS. 2-12 AU PUI WAN ST
FO TAN, HONG KONG