Payment Policy

Last Updated: September 2026

This Payment Policy explains the payment terms for purchases made through JYUHK, operated by JYUHONG LIMITED.

By placing an order on our website, you agree to the terms outlined below.

1. Accepted Payment Methods

We accept the payment methods displayed at checkout. Available payment options may vary depending on your location, order value, and payment service provider.

All payments must be successfully authorized before an order can be processed.

2. Payment Currency

Prices and payment currencies will be clearly displayed on the website and during checkout.

If your payment account uses a different currency, your bank or payment provider may apply currency conversion rates or additional fees. These charges are determined by your financial institution and are not controlled by JYUHK.

3. Payment Authorization

When you place an order, your payment may be subject to authorization and verification by your bank, card issuer, or payment service provider.

If your payment is declined or cannot be verified, your order may not be processed.

Please ensure that all billing and payment information provided during checkout is accurate and complete.

4. Payment Security

We take reasonable measures to protect customer information and provide a secure shopping experience.

Payments may be processed through third-party payment service providers. JYUHK does not directly control the security procedures or systems operated by these third-party providers.

Customers should never send passwords, PINs, or other sensitive banking credentials to us by email.

5. Order Confirmation

After successful payment and order submission, you may receive an order confirmation by email.

An order confirmation acknowledges that we have received your order. If an order cannot be fulfilled, we will contact you and, where applicable, arrange a refund.

6. Failed or Declined Payments

Payments may be declined for various reasons, including insufficient funds, incorrect payment information, security verification, transaction limits, or restrictions imposed by your bank or payment provider.

If a payment fails, please check your payment information or contact your bank or payment provider.

7. Fraud Prevention

To protect our customers and our business, we reserve the right to review transactions for suspected fraud or unauthorized activity.

In certain circumstances, we may request additional information reasonably necessary to verify an order.

We reserve the right to cancel or refuse transactions that we reasonably believe may be fraudulent, unauthorized, or unlawful.

8. Refunds

Approved refunds will generally be issued to the original payment method used for the purchase whenever reasonably possible.

Processing times may vary depending on your bank, card issuer, or payment provider.

For eligibility requirements and additional information regarding refunds, please refer to our Return & Refund Policy.

9. Taxes and Duties

Customers may be responsible for applicable taxes, customs duties, import fees, or other government charges depending on the destination country or region.

Unless specifically stated otherwise during checkout, such charges are not included in the product price and are the responsibility of the customer.

10. Payment Disputes

If you believe there is an issue with a payment or charge, please contact us first so that we can investigate and assist you.

Please provide your order number and relevant transaction information when contacting us.

11. Changes to This Policy

We may update this Payment Policy from time to time. Any changes will be published on this page with an updated revision date.

12. Contact Us

If you have any questions regarding payments or your order, please contact us:

JYUHONG LIMITED
Brand: JYUHK
Email: support@jyuhk.com
Website: jyuhonghk.com

Address:
RM U7, 12/F, VALIANT IND CTR
NOS. 2-12 AU PUI WAN ST
FO TAN, HONG KONG